Privacy PolICY
Family Pet Sitters Privacy Policy
Who we are
Our website address is: https://familypetsitters.com
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Caregivers that are Pawtastic Purrfessionals
Do I get to meet my Petsitter/Dog walker?
What if my petsitter/Dog walker has is sick, has an emergency or days off?
We work as a team! All our sitters are part time workers and take off as needed. We have back up sitters that can fill in when your primary pet sitter is not available. That is the benefit of having a professional pet sitting company so you’re not struggling to find a backup sitter in these instances.
Are you insured and bonded?
We are both insured and bonded through the Business Insurance of the Carolinas. We carry our insurance with the Business Insurers of the carolinas.
Do you use background checks?
Everyone is background checked on a yearly basis.
Can I contact my care giver directly?
We do not share your personal phone numbers with the sitters. Please don’t leave your phone number for the sitters to contact you/ask for the sitters personal numbers when they are at the meet and greet. We keep All our communication professional and it is done through our software app. It works just like texting so you can communicate with us 24 hours a day through Time To Pet. We only contact you via text/phone in the state of emergency and a manager/owner will be reaching out to you in that case. We work as a team and everyone needs to be on the same page and this policy helps facilitate that need.
DOG CARE
How long are your dog walks?
We can do a variety of dog walking time frames:
20 mins/ 30 mins/45 mins/60 mins/Almost overnights and overnight care.
We schedule them based on your budget and you and your pets physical and emotional needs.
How long are your pet sitting visits?
What kind of walking equipment do you use?
Will you let my dog off leash?
Do you Pick up poop?
We have a saying when your dog poops on our watch it’s our dooty to pick it up. We pick up poop that resulted on our visit that was produced in your yard or on our walk. We can’t be responsible for any other deposits made into your yard outside of those circumstances.
Get Started with Family Pet Sitters Today!
Interested in our services? Get in touch with us we'll get back to you as soon as possible!